What is Support Anywhere?
Support Anywhere is designed to help students get the information they need online whenever possible.
You should first look for the information you want to know on this site, and if you still can’t find a solution to your problem, please contact us/book an appointment to visit us.
—Steps to solve the problem—
Step1: Find the information you need from each page of this site or chatbot [1] (automated response systems) and FAQ [2].
Step 2: If the problem cannot be solved, contact the respective department.
What is a chatbot?
A chatbot powered by generative AI automatically responds to your questions based on pre-registered information. Please feel free to use it anytime by clicking the chatbot icon at the bottom right.
*this is an AI-generated response, not a real-time conversation with a human.
How to use the chatbot
1. Click on the chatbot(【 ワセダベアに聞いてみる / Ask WASEDA BEAR 】) at the bottom right of the screen.
2. Enter a question.
3. Check the answer.
- Notes on the use of chatbots
- The Support Anywhere chatbot generates answers based on the information published on the Support Anywhere website.
However, depending on the content of your question, relevant information may not be found. In such cases, the generative AI (artificial intelligence) may create an answer based on inference. As a result, some answers may differ from the latest information or actual facts. For important procedures or policies, please always refer to the information provided on the official Support Anywhere webpages and your affiliated school or graduate school.
Please use the chatbot’s responses as one of several reference sources, with an understanding of the characteristics of generative AI. - If a question is entered in English, the answer will be automatically translated. Please note that this may cause differences in the expression or official names of terms.
- Your input may be used to improve the content of Support Anywhere and enhance the chatbot’s responses. (We analyze common questions and concerns to continuously improve the website and the accuracy of chatbot replies.) In all cases, your information will never be used in a way that identifies you personally.
- Please also note that the chatbot may occasionally provide an answer that differs from your intended question. Be sure to review the entire response message to confirm what topic the answer refers to.
- If the answer is not to your question as you intended, try changing the keywords in the question you enter, and you may get the answer you intended.
- The chatbot’s responses may not always be accurate. Please make sure to also check the information provided in the links under “Related Sources.”
- The information you provide may be used to enrich the information in Support Anywhere or to improve the chatbot response. In either case, we will not use the information in a way that identifies you personally.
- We may return an answer that is intended to be different from the intended question. Be sure to check the full message you responded to to see what the answer is about.